Celebrity Cruises is canceling two cruises on Infinity to replace ball-bearing units in the ship's propulsion system. The ship must enter drydock to replace the bearings, which will result in the cancellation of its February 2 and February 13 sailings. The ship is
expected to return to its scheduled sailings on February 23.
The first cancelled sailing, Sunday, is a 11-night cruise from Ensenada,
, to Hawaii
. The February 13 sailing is a 10-night cruise from
Hawaii to Ensenada. Infinity is currently completing a 14-night
trans-Canal sailing that ends in San Diego Sunday.
Guests booked on the cancelled sailings will receive a full refund and a
voucher for a 50-percent discount on a future Celebrity cruise of 12 nights
or less, departing on or before April 1, 2004, excluding Christmas and New
Year's sailings. Travel agents will
receive full commissions, plus a $50
rebooking fee per cabin when their clients reschedule their cruise.
"The thrust-bearing failure in one of the ship's propulsion systems
developed very quickly, and while the ship continues to operate safely, its
speed has had to be
reduced," said Jack Williams
, president and chief operating officer of
Celebrity Cruises. "Unfortunately, this has resulted in us having to take
the ship to an unscheduled drydock. I want to personally apologize of all
our guests whose vacation plans have been disrupted due to this
Celebrity has established a special Help Desk to assist guests and travel
agents with rebooking, air transportation
and other issues. That toll-free