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Wednesday, January 18, 2017

German IT services provider chooses Barco's OpSpace to raise comfort

January 13, 2017

One pixel space integrating all information Work area concept calls any application in front of the operator. Photo Barco

One pixel space integrating all information Work area concept calls any application in front of the operator. Photo Barco

Network visualization expert Barco is delighted to see its OpSpace operator workspace solution make inroads in control rooms around the world. Since October, operators at the new operations control center of German IT services provider Finanz Informatik have been experiencing how OpSpace helps them work more comfortably and more effectively and take better decisions faster.

In addition to the 28 units installed at the Finanz Informatik facility in Germany, OpSpace is currently being rolled out at control rooms of other companies in EMEA, the US, Brazil and APAC countries.

Finanz Informatik provides professional IT services to clients in the financial sector. Besides offering consultancy and implementation, the company also increasingly offers Software as a Service (SaaS) — a service which includes monitoring the performance of applications and ensuring their availability. Hence the investment in a new OCC. “As our operators have to monitor increasingly complex systems and budgets are tight, efficiency really was a key criterion when designing our new control rooms,” said Mathias Meyer, project manager. "As were ergonomics, collaboration and OT/IT integration. Barco’s OpSpace was the perfect match.”

Single pixel space for viewing and control
Launched in 2016, Barco’s OpSpace is a personal workspace experience that provides operators with a single pixel space for viewing, monitoring and interacting with a myriad of remote systems. Operators simply use one mouse and keyboard to control all applications, experiencing a complete overview of the situation from the comfort of a single chair. This creates a very flexible approach to the operator’s job − allowing better situational overview, and therefore better decision-making

“We discovered Barco’s OpSpace and were really impressed,” Ulrich Reichelt, control center department manager, recalls. “The innovative technology as well as its future-proof and scalable system architecture, which even integrates with video walls in their main control rooms, won us over.” Finanz Informatik equipped 28 workplaces with our OpSpace solution, making it easier for operators to manage the 337,000 computers, 24,000 cash points and 27,000 servers of the 403 saving banks that need monitoring.

Work more focused, more comfortably and more intuitively

The installation at Finanz Informatik is the first big install in Germany. Barco is setting up similar personal workspaces at control rooms in EMEA, US, Brazil and APAC.

“Barco developed OpSpace to make life easier for control room operators and help them raise their productivity. The enthusiastic feedback of OpSpace proves that OpSpace meets a real market need,” comments Dirk Hendrickx, VP Operational Collaboration Systems for Barco. “We are excited to share OpSpace to streamline the busy workday of control room operators at Finanz Informatik and all our other new customers, allowing them to work in a more focused, comfortable and intuitive way.”
 



 
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