ShipServ Takes Shipping's Pulse on Internet Use

press release
Wednesday, October 26, 2011

The vast majority of respondents believe that e-business brings positive benefits, while education and trust are probably the greatest hurdles to adoption.


ShipServ, the leading marine and offshore e-marketplace, has released the findings of its 2011 Internet Use in Shipping Survey, the results of which were presented this week at the SmartShipping conference in Singapore. ShipServ carries out an annual survey into the use of the internet and e-commerce in the shipping industry with the aim of building an understanding of how trends in business-to-business e-commerce are impacting the maritime sector. The results of this year’s survey show a quickening of observable trends in internet use, with many respondents adopting new tools and working methods to adapt to challenging shipping market conditions.


 
The survey’s key findings were as follows:


• Many more marine buyers and suppliers are using internet to source and transact, with significant (15%) increase in usage between 2010 and 2011;

• Users consider peer reviews on suppliers and the selection of trusted websites as the two most important factors in influencing a purchasing decision from an internet provider;

• Respondents said faster transaction speed was greatest benefit of doing business over internet;

• The use of social media applications is here to stay. In the biggest shift since 2010, the survey found that 75% of respondents said they would increase their use of social media in a business context;

• Over 50% of respondents said they use the mobile internet or a mobile application every day
 
 

Mark Warner, Business Development Director, ShipServ, who presented the results at the SmartShipping event in Singapore, said: “This survey is unique in the shipping industry and it highlights not just the increasing usage of the internet but also the tangible benefits it brings to end-users. While we expected to see the uptake of e-commerce grow, there were some welcome new developments. For example, there has been a fundamental shift in attitudes over the last 12 months as shipping industry users adopt the tools and methods of social media – such as mobile apps, reviews and ratings – into their daily business practices online.”
 
 
In other key findings, the survey noted that internet search plays an increasing role in buying decisions. Around 50 per cent of purchasers begin the majority of their buying processes on the internet by using sourcing tools such as Google or ShipServ Pages. One of the biggest obstacles to adoption of e-commerce remains a lack of trust, but it is noticeable that the issue of lack of understanding has decreased substantially since 2010.
“We have seen a very noticeable shift in attitude in the understanding of the benefits associated with e-commerce.” added Mr Warner. “People are no longer asking why they should use it but asking how they can use it to gain the biggest advantage. This is a seismic change.” The full results of the survey can be downloaded at www.shipserv.com/internet-use-survey-2011.
 

Maritime Reporter March 2015 Digital Edition
FREE Maritime Reporter Subscription
Latest Maritime News    rss feeds

People & Company News

Coast Guard Academy Cadet to Receive Fulbright Scholarship

Stephen Horvath, a first class cadet at the U.S. Coast Guard Academy, was recently granted a two-year Fulbright Scholarship to study renewable energy technologies

Ecochlor Presents BWTS Case Study at CMA

Ballast water treatment technology developer Ecochlor Inc. presented a project case study yesterday at CMA Shipping 2015 in Stamford, Conn. The case study covered

Golden Ocean and Knightsbridge Complete Merger

The merger between Knightsbridge Shipping Limited and Golden Ocean Group Limited was approved today at special meetings of both companies' shareholders.      The new company,

Technology

China Strengthens Maritime Ties with Pak

The Vice Chairman of China's Central Military Commission General Fan Changlong has pledged to deepen maritime security and military technology cooperation during

Ecochlor Presents BWTS Case Study at CMA

Ballast water treatment technology developer Ecochlor Inc. presented a project case study yesterday at CMA Shipping 2015 in Stamford, Conn. The case study covered

BMT’s REMBRANDT-INLAND Simulation Tool

Brown Water Training and Collision Reconstruction Taken to a New Level When a new or expanded port is planned on an inland waterway, how do you assure the civil

Software Solutions

DNV GL - Maritime CEO Addresses Cybersecurity at CMA 2015

“Ships and offshore structures are becoming more and more interconnected,” said Tor Svensen, CEO DNV GL - Maritime, when taking the stage at this year’s CMA

VesselVanguard wins Chris-Craft Order

Digital Boat Profile and Customer Service Portal Gives Cutting Edge Options for Vessel Management to Boat Owners Palm Beach Gardens, Fla. VesselVanguard,

ASV Wins Maritime Autonomy R&D Funding

ASV Ltd, in partnership with nine other commercial and research organisations, have been awarded funding by Innovate UK to undertake in excess of £3million worth

Logistics

GAIL Seeks 7 LNG Cargoes

GAIL (India) will buy seven liquefied natural gas (LNG) cargoes for delivery from October 2015 until December 2016, according to the tender document obtained by Reuters.

Baltic Sea Freight Index Flat on Muted Vessel Activity

The Baltic Exchange's main sea freight index, which tracks rates for ships carrying dry bulk commodities, remained steady on Thursday due to a muted vessel activity.

Long Beach, LA Collaborate to Improve Cargo Flow

Executives from the ports of Long Beach and Los Angeles held a kickoff meeting earlier this week to begin working together to focus on cargo conveyance strategies

 
 
Maritime Careers / Shipboard Positions Maritime Contracts Maritime Standards Navigation Offshore Oil Pod Propulsion Port Authority Salvage Ship Repair Winch
rss | archive | history | articles | privacy | terms and conditions | contributors | top maritime news | about us | copyright | maritime magazines
maritime security news | shipbuilding news | maritime industry | shipping news | maritime reporting | workboats news | ship design | maritime business

Time taken: 0.1483 sec (7 req/sec)