New Name for MAN B&W After-Sales Service

Friday, March 03, 2006
The MAN B&W Diesel Group is bringing all its worldwide after-sales services under the brand name MAN B&W PrimeServ. The new name stands for fast, reliable and high-quality service for diesel engines. With PrimeServ, MAN B&W Diesel is making a clear statement about its focus on service. The company sees the after-sales market as a key part of its business, and plans to strongly expand its service activities over the next few years. Five new PrimeServ branches will be opening during 2006 – in Houston, Dubai, Cuba, Guangzhou and Mumbai.

The objective of the optimised worldwide MAN B&W PrimeServ After-Sales-Network is to engage even more actively with the customers and to offer them an even better service. One of the innovative features of the MAN B&W PrimeServ portfolio is online service using cutting-edge, satellite-based engine monitoring. The broad network of service centres, which are staffed by highly-trained specialists and enable MAN B&W Diesel to offer its customers an international, round-the-clock service, is now being expanded further with the five new branches. MAN B&W Diesel recently introduced a new training course for “International Service Engineers“, the purpose of which is to equip talented young people with the skills needed in the service business in the future.

The first PrimeServ conference took place on 2nd March 2006 in the MAN Museum in Augsburg, and served as the kick-off event for the new-look, optimised service network. The Executive Board brought together managers of the worldwide service organisation to share their thoughts and experiences. The aim of the conference was to make the participants aware of the importance of presenting a consistent and coordinated profile under the new PrimeServ label. In 2005, the Management of the MAN B&W Diesel Group decided to place the entire after-sales business in the capable hands of Dr. Stephan Timmermann, Member of the Executive Board. He is now responsible for all after-sales activities across all sites. Dr. Timmermann considers the new services in MAN B&W Diesel’s portfolio to be essential for the continuing growth of the company. “Alongside engine products and our licensing business, after-sales service is a core activity and supporting pillar of the MAN B&W Diesel Group,“ he says.

Maritime Reporter October 2015 Digital Edition
FREE Maritime Reporter Subscription
Latest Maritime News    rss feeds

People & Company News

China Opposed to Parties Entering 'territorial' Waters

China's Foreign Ministry said on Friday it was against parties entering territorial waters in the name of freedom of navigation, as the United States is considering

Asia-N.Europe Box Rates Plunge 17 pct

Shipping freight rates for transporting containers from ports in Asia to Northern Europe fell 17.3 percent to $259 per 20-foot container (TEU) in the week ended on Friday,

Traders Eye Floating Diesel Storage in Atlantic

Europe diesel stocks reach fresh record high; huge imports from Asia, Middle East weigh on supplies. Oil traders are preparing to store diesel in giant tankers


GTT Inks Framework Partnership Deal with CERN

GTT, a designer of membrane containment systems for the maritime transportation and storage of liquefied natural gas (LNG), has signed a Framework Partnership Agreement

LNG Tanker Smash Sinks Cargo Ship

The 2002-built, 8,850-dwt freighter Flinterstar is owned by Dutch shipping firm Flinter has sank after colliding nearly head on with the Marshall Islands-flagged

Finland Scraps LNG Terminal Plan

Finnish gas utility Gasum has abandoned its plans to build the Finngulf liquefied natural gas  (LNG) import terminal in Finland with an offshore pipeline connection

Maritime Careers / Shipboard Positions Maritime Contracts Maritime Standards Navigation Pod Propulsion Salvage Ship Electronics Ship Simulators Sonar Winch
rss | archive | history | articles | privacy | contributors | top maritime news | about us | copyright | maritime magazines
maritime security news | shipbuilding news | maritime industry | shipping news | maritime reporting | workboats news | ship design | maritime business

Time taken: 0.5022 sec (2 req/sec)