"Service is the primary area of future growth for MacGREGOR," said the Group's president and CEO, Hans Pettersson, announcing a plan that will simplify the organisation's structure to increase its efficiency. After his appointment in August last year, Hans Pettersson initiated an exhaustive performance improvement programme that examined every aspect of MacGREGOR's activities. "For more than 60 years we've consistently come up with revolutionary cargo handling solutions that have become the standard. We have a truly global presence, both in terms of manufacturing and our service network. More than 13,000 ships use MacGREGOR products. Why weren't we more profitable?" he said.