After Testing Records Technology Waters, Tug and Barge Company Jumps In. Shortly after Florida Marine Transporters CIO Don Carlton installed an electronic records management system for Kimberly Hidalgo, the tow service company’s head of Compliance, he suspected there might be other department heads interested in the new software. But, when Hidalgo’s department cut dozens of hours every week from staff time spent pulling paperwork from rooms full of filing cabinets while also automating complex administrative operations with the new system, Carlton knew all department heads would be interested.