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Eserviceconnect News

05 Oct 2015

Danelec Marine Expands in Brazil

Press release - Danelec Marine has announced that it is expanding its presence in Brazil by naming Telnav Telecomuniçacões Navais a Certified Service Center. With nearly 30 years of market experience, Telnav employs a technical staff of 15 engineers and technicians, serving four key Brazilian ports: Rio de Janeiro (its headquarters), Santos, Vitoria and Macaé. Last year, Telnav made over 1,200 service calls, and the company expects this number to grow to 1,500 by the end of 2015. “We are well known in the industry for delivering services in a timely manner. Partnering with Danelec Marine means we can provide even faster and more efficient support for shipowners who operate in Brazil,” said Samuel Mourao, service manager for Telnav.

06 Mar 2015

Danelec Marine Unveils eSERVICEConnect Initiative

Danelec Marine launched its new eSERVICEConnect initiative today in a move to automate and streamline shipboard service for its products worldwide. Danelec’s eSERVICEConnect is an Internet, cloud-based solution designed to provide seamless integration of the ship service process by connecting the equipment manufacturer, service company and shipmanager to ensure fast, efficient and high-quality service for ships anywhere in the world. The eSERVICEConnect platform will be rolled out in phases during the next six months, starting with installations and annual performance tests (APTs) for Danelec Voyage Data Recorders (VDRs) and Simplified Voyage Data Recorders (S-VDRs). It will be expanded to cover all types of service calls for Danelec equipment by autumn.