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Operations Systems Center News

25 Jul 2009

Rescue 21’s Disaster Recovery System

The Rescue 21 Disaster Recovery System (DRS), a self-sufficient mobile system designed to temporarily restore full Rescue 21 communications in the event regular communications are lost, can now be deployed throughout the continental United States with as little as 24 hours notice. This is an important capability as the U.S. Coast Guard prepares for the busiest months of the hurricane season, which are August and September. This marks the first hurricane season the DRS will be fully deployed by the Coast Guard. Previously a contractor was responsible for deploying the system, which meant the DRS could not be moved from its contractor-owned Huntsville, Ala., storage facility to an area close to an approaching hurricane without an approved contract and contingency funding.

02 Nov 2007

STG Wins $9.5 Million USCG Contract

STG, Inc. (STG) announced that it has won a five-year, $9.5m award from the U.S. Coast Guard (USCG) Operations Systems Center (OSC). Under this contract, STG will provide Help Desk Support Services for proprietary software products used by the Coast Guard for its varied missions. The OSC develops, maintains, fields and supports most USCG-unique operational applications that directly support USCG’s mission. The Customer Support Division (CSD) directly supports more than 25 of these systems and acts as a single point of contact for support on all OSC systems. For the past nine years, STG has been providing superior help desk services for the users of these mission-critical applications.

19 Oct 2005

USCG Restores Maritime Communications in SE Louisiana

The U.S. Coast Guard restored full maritime radio communications in the Venice and Port Sulphur areas of Louisiana in the aftermath of Hurricane Katrina by using a Disaster Recovery System portable antenna tower, enabling search and rescue operations to continue in the devastated region. "The tower was designed as a critical component of the Rescue 21 command and control system to provide emergency communications following a crisis," said Capt. Robert Mobley, Rescue 21 project manager. The Coast Guard received a transmission from the motor vessel Douglas within days of deploying the system after the vessel struck an object in the southern portion of the Mississippi River. The clear communications transmitted via the system allowed the Coast Guard to respond to the vessel’s emergency.