Helm Launches Software for Harbor Towage Sector
Helm Operations has launched new software Helm CONNECT Jobs, specifically designed to support tugboat owners and operators in a range of customer-facing tasks including contract management, tariffs, billing, dispatch and vessel logs. The Jobs software improves on the functionality of Helm’s program Helm Dispatch Manager for Harbor Towage, which is in constant use on around 400 vessels across the globe, and has been rebranded to reflect the transition to cloud-based storage. With Jobs, schedulers/dispatchers are doing much less data entry and have more time to focus on ensuring top-notch customer service. Management can view data in new ways either at a macro or micro level to make better business decisions.
Svitzer Chooses Edoc and Helm Marine Operations Software
Edoc Systems Group, developers of Helm Marine Operations Software (Helm), said that global towage provider, Svitzer A/S has chosen Helm Dispatch Manager and Helm Onboard to manage their dispatch and billing functions on shore as well as onboard their vessels. Svitzer is a member of the Maersk Group, with a diverse fleet of more than 500 vessels that operates in over 40 countries around the world. After the completion of the Scandinavian implementation Helm will be a rolled out to Svitzer’s operations in Europe, Australasia, Middle East and the Americas. www.svitzer.com www.edocgroup.com
SCF Liquids Chooses Helm Marine Ops Software
Edoc has confirmed that SCF Liquids (SCF) has chosen Helm Marine Operations software (Helm) to run itsoperations. SCF Liquids is part of Seacor Holdings Inc.'s Inland River Services business segment and a sister company to SCF Marine Inc. Together, the business segment owns, operates, invests in and markets inland river transportation equipment. “We are thrilled to welcome SCF Liquids to the Helm family,” said Ron deBruyne, CEO and Founder of Edoc Systems Group, developers of Helm.
Edoc’s Helm Software Reports New Customers
Edoc welcomed new customers McAllister Towing and Transportation, Seaspan International and Florida Marine Transporters in 2010. Edoc also reported sales of additional Helm software modules to existing customers Blessey Marine Services and Island Tug & Barge. “We’re very pleased with the addition of Seaspan, McAllister and Florida Marine,” said Ron deBruyne, CEO of Edoc Systems Group. DeBruyne also explained the increase in current customer sales. “Most new customers initially purchase Helm Dispatch Manager, which centralizes and manages all dispatch and invoicing functions. Once they see its effect on resource allocation and operational efficiency…
