Sydney Ferries Improves Performance with Ventyx Enterprise

Sydney Ferries achieve greater operational, management, efficiencies with Ventyx Enterprise Solutions

Ventyx, an ABB company announce that Sydney Ferries has successfully completed a significant upgrade of Ventyx Ellipse for Enterprise Asset Management (EAM) and Enterprise Resource Planning (ERP), on time and on budget. Sydney Ferries also implemented other leading Ventyx solutions as part of the organization's strategic review of business processes and systems.

The implementations have enabled Sydney Ferries to achieve significant functional improvements that further enhance the safety and reliability of its ferry service, which transports more than 14 million people across Sydney Harbour and the Parramatta River each year. For example, vessel availability – or the proportion of the fleet which is available for service – has increased to 90 percent, up from 71 percent five years ago. And despite the age and complexity of Sydney Ferries' fleet, vessel reliability has increased for a fifth-consecutive year, to reach 98 percent.

"With millions of people relying on our ferry service, it is essential we meet strict performance guidelines and government regulations – ensuring both the safety and comfort of our passengers, and delivering them on time to their destinations," said David Toose, CFO of Sydney Ferries. "Investing in the foundation to achieve these goals – asset and work management – is therefore a strategic imperative."Ventyx continues to be a valuable partner in delivering successful solutions that underpin these critical capabilities."

Sydney Ferries has successfully deployed Ventyx Ellipse for asset and work management, finance and HR. In addition, the organization implemented Ventyx Critical Inventory Optimization, which has improved procurement of stock items and reduced inventory holdings. It has also rolled out Ventyx's hosted business-to-business procurement solution, replacing manually printed purchasing forms and enforcing government-delegated authority rules. Sydney Ferries also deployed web services, enabling delivery of a customized portal at the helm of each vessel, so that staff can immediately report any incidents to Sydney Ferries' headquarters.